CLIENT SERVICES

Shipping & delivery.

A direct route to information about your delivery.

Before you order.

For current delivery availability, shipping charges and estimated dispatch and delivery times, contact info@velazur.in. Include the product you are interested in and your delivery city and postal code.

Delivery schedules, charges and serviceable destinations have not yet been published on this website. Please confirm them with VELÁZUR before making a purchase.

Enquiring about an order.

If you already have an order reference, include it in your message along with the email address used for the order. This helps the team identify the enquiry.

Where can I request a delivery update?

Email info@velazur.in with your order reference and ask for the latest dispatch or delivery information.

Can I change a delivery address?

Contact the team with your order reference and requested change. Availability of an address change must be confirmed before it can be treated as accepted.

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1. SHIPPING DETAILS

Enter your PIN to find the state and postal localities.

Choose your nearest listed postal locality. Include your city or village and full delivery address above. PIN lookup checks postal records, not the existence of your house.

SMS verification is not connected.

10 digits, starting with 6–9. SMS verification is not connected.

PIN lookup uses PincodeAPI.in. Only the PIN is sent to that service.

2. PAYMENT METHOD

Use sample details only. Live bank verification is not connected; no payment or order is submitted.

Bank verification and OTP will take place in the connected payment provider’s secure checkout.

UPI format is checked here. Actual payment approval takes place in your UPI app. Never enter your UPI PIN here.

Cash on delivery is not enabled yet. Order processing and phone verification must be connected before orders can be accepted.

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